Privacy Policy

1. Introduction

At Mostly Good Metrics, we take privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our analytics platform.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Organization name
• Payment information (processed securely by our payment provider)

Event Data

When you send events to our platform, we collect:

• Event names and timestamps
• User identifiers that you provide
• Custom properties you include with events
• Device and platform information (if provided)

Usage Data

We collect information about how you use our dashboard, including pages visited and features used, to improve our service.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your transactions
• Send you important updates about the Service
• Respond to your support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your data. We may share your information only in these limited circumstances:

• Service Providers: With trusted third parties who help us operate our service (e.g., payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Preservation

Automatic lifecycle deletion of raw event data is disabled. Active paid subscriptions include preservation of raw event history for the subscription lifetime, including any billing grace period.

Preserved data may be moved to verified archival storage in the future if needed. We will not remove a primary copy through an automatic storage lifecycle unless a recoverable archived copy and restoration path exist. Explicit privacy and account deletion requests remain separate. Upon account deletion, your data is permanently removed within 14 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to certain processing
• Withdraw consent

To exercise these rights, please contact us at privacy@mostlygoodmetrics.com.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies.

9. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any international data transfers.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@mostlygoodmetrics.com.